Quicktime Player cannot trim H265 movie

[GabrielZ]

Summary of the bug: a movie that I converted using ffmpeg cannot be trimmed with Quicktime Player on Mac (macOS 10.13.5). It gives me the error message "operation cannot be completed". Playing the movie in QuickTime Player works fine.

How to reproduce:

% ffmpeg -loglevel error -hide_banner -nostats -nostdin -i input -map 0 -c:s copy -map_metadata 0 -map_metadata:s:v 0:s:v -dn -map_metadata:s:a 0:s:a -c:a aac -b:a 128k -codec:v hevc -tag:v hvc1 -preset faster -crf 25 -profile:v main -x265-params "me=umh:subme=5:ref=4:aq-mode=2:aq-strength=1.0:psy-rd=2.0:psy-rdoq=1.0:rd=6:log-level=1" -f mp4 output
ffmpeg version: N-91200-g1616b1be5a-tessus
built on macOS 10.13.5  , built with Apple LLVM version 9.1.0 (clang-902.0.39.1)

An example, where clipping using Quicktime Player fails, can be found here:
​https://www.dropbox.com/s/jxg1n05smgxyvuq/Funny_Girl.mp4?dl=0

Just load the video in Quicktime Player, trim it anywhere, then try to save it.
If you check the system log file, you will find only one error message
"assertion failed: 17F77: libxpc.dylib + 75093" , but that seems unrelated to the problem here, because it occurs with other videos, too, where clipping works fine.

I have other videos that I converted exactly the same way where clipping with QuickTime Player works fine.

[GabrielZ]

PS: some videos exhibit the problem described above, some don't - I have not found a pattern yet. I converted all of them, IIRC, with exactly the same ffmpeg command line options.

[Carl Eugen Hoyos]

Did you already report this issue to Apple?
Why are you reporting it here?

Please understand that all reports on this bug tracker using -loglevel error -hide_banner are invalid.

[GabrielZ]

Yes, I did report a bug to Apple. But it is not clear to me, where the bug is.

I understand about the loglevel. If I can, I would like to amend my bug report with new case: i have converted a file again.Ihave put the original and the converted one on Dropbox.

here is the ffmpeg command line:

ffmpeg -nostats -nostdin -i A_Matter_h264.mp4 -map 0 -c:copy -map_metadata 0 -map_metadata:s:v 0:s:v -dn -map_metadata:s:a 0:s:a -c:a aac -b:a 128k -codec:v hevc -tag:v hvc1 -preset faster -crf 25 -profile:v main -x265-params "me=umh:subme=5:ref=4:aq-mode=2:aq-strength=1.0:psy-rd=2.0:psy-rdoq=1.0:rd=6:log-level=1" -t 10 -f mp4 A_Matter_hevc.mp4

Here is the output of the command :

ffmpeg version N-91200-g1616b1be5a-tessus Copyright (c) 2000-2018 the FFmpeg developers
  built with Apple LLVM version 9.1.0 (clang-902.0.39.1)
  configuration: --cc=/usr/bin/clang --prefix=/opt/ffmpeg --extra-version=tessus --enable-avisynth --enable-fontconfig --enable-gpl --enable-libaom --enable-libass --enable-libbluray --enable-libfreetype --enable-libgsm --enable-libmodplug --enable-libmp3lame --enable-libmysofa --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-version3 --pkg-config-flags=--static --disable-ffplay
  libavutil      56. 18.102 / 56. 18.102
  libavcodec     58. 19.104 / 58. 19.104
  libavformat    58. 17.100 / 58. 17.100
  libavdevice    58.  4.100 / 58.  4.100
  libavfilter     7. 24.100 /  7. 24.100
  libswscale      5.  2.100 /  5.  2.100
  libswresample   3.  2.100 /  3.  2.100
  libpostproc    55.  2.100 / 55.  2.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'A_Matter_h264.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    creation_time   : 2018-06-22T19:10:54.000000Z
    encoder         : HandBrake 1.1.1 2018061800
  Duration: 01:39:58.59, start: 0.000000, bitrate: 1420 kb/s
    Chapter #0:0: start 0.000000, end 5997.400000
    Metadata:
      title           : Chapter 1
    Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p(tv, smpte170m/bt470bg/bt709), 698x572 [SAR 16:15 DAR 2792:2145], 1244 kb/s, 25 fps, 25 tbr, 90k tbn, 180k tbc (default)
    Metadata:
      creation_time   : 2018-06-22T19:10:54.000000Z
      handler_name    : VideoHandler
    Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 169 kb/s (default)
    Metadata:
      creation_time   : 2018-06-22T19:10:54.000000Z
      handler_name    : Stereo
    Stream #0:2(eng): Data: bin_data (text / 0x74786574)
    Metadata:
      creation_time   : 2018-06-22T19:10:54.000000Z
      handler_name    : SubtitleHandler
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> hevc (libx265))
  Stream #0:1 -> #0:1 (aac (native) -> aac (native))
x265 [warning]: Source height < 720p; disabling lookahead-slices
Output #0, mp4, to 'A_Matter_hevc.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    creation_time   : 2018-06-22T19:10:54.000000Z
    encoder         : Lavf58.17.100
    Chapter #0:0: start 0.000000, end 10.000000
    Metadata:
      title           : Chapter 1
    Stream #0:0(und): Video: hevc (libx265) (hvc1 / 0x31637668), yuv420p, 698x572 [SAR 16:15 DAR 2792:2145], q=2-31, 25 fps, 12800 tbn, 25 tbc (default)
    Metadata:
      creation_time   : 2018-06-22T19:10:54.000000Z
      handler_name    : VideoHandler
      encoder         : Lavc58.19.104 libx265
    Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      creation_time   : 2018-06-22T19:10:54.000000Z
      handler_name    : Stereo
      encoder         : Lavc58.19.104 aac
frame=  250 fps= 36 q=-0.0 Lsize=     494kB time=00:00:10.00 bitrate= 404.3kbits/s speed=1.43x    
video:324kB audio:158kB subtitle:0kB other streams:0kB global headers:2kB muxing overhead: 2.347609%
[aac @ 0x7fde51811a00] Qavg: 6034.060

The link to the input file: ​https://www.dropbox.com/s/qqka2o3q8fgcugh/A_Matter_h264.mp4?dl=0
The link to the output file: ​https://www.dropbox.com/s/i9vw9sajfbgoqnd/A_Matter_hevc.mp4?dl=0

[DriverX]

Have you tried with different audio codec?
I'm experiencing issues with AAC

[Marth64]

Closing due to inactivity >6 years. Also, issue might be related to a different product and ffmpeg has much newer version now to try. Thank you.